Policies and Procedures

Privacy Policy


North Staffs Mind will only collect, process and store information we have openly collected from you or with your consent, in accordance with data protection laws. Your details will be held only by North Staffs Mind and will not be made available to any third party, except where otherwise stated. Please see our Data Protection Policy.


If you send information to North Staffs Mind via email, please be aware that that we cannot guarantee its security during transit. Once received, email information will be stored according to data protection law.

Cookie Policy 

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Data Protection Policy

Click here to view our Data Protection Policy

Compliments, Suggestions and Complaints Procedure

Click here to view our Compliments, Suggestions and Complaints Procedure

Combined Privacy Notice

Click here to view our Combined Privacy Notice 2023