Useful Local Signposting

National Suicide Prevention Helpline UK  0800 6895652 A confidential and supportive listening service for anyone 18 and over with thoughts of suicide. Available from 6 pm till midnight every day.

Shout Text ‘Shout’ to 85258 if you are in crisis anytime, anywhere. It’s a place to go if you are struggling to cope and you need immediate help. It’s available 24/7.

NHS 111 Telephone ‘111’  – for a 24/7 helpline for all health enquiries. They also provide an online service at

National Domestic Abuse Helpline Freephone 0808 2000 247. This service is available 24/7, and also provide a  live chat Monday-Friday, 3 pm till 10 pm.

Women’s Aid is a national domestic violence charity working to end violence against women and children. Live Chat is available, 8 am – 6 pm Monday to Friday and 10 am – 6 pm at weekends. Email support is also available.

Samaritans FREE Tel: 116 123 For confidential emotional support for people in crisis, available 24/7.

Childline 0800 111 is a free, private and confidential service where you can talk about anything that you are worried about, at anytime.

Staffordshire Mental Health Helpline  Call free on 0808 800 2234 For people 18+, 6 pm – 2 am weekdays, 2 pm – 2 am weekends, 365 days a year. Text FREE on 07860 022 821 Online webchat; email:

All Age Access Team, Crisis Care Centre  – 0800 0328 728 (Option 1) NHS Mental health contact point for those in crisis needing advice on accessing mental health services. Available 24/7 for all ages. Also, text 07739 775 202 if hearing impaired and unable to use a phone.

CAMHS (Child and Adolescent Mental Health Services) Central Referral Hub for up to aged 18, 0800 0328 728 (Option 1) 9 am – 5 pm, Monday to Friday. Multi-disciplinary teams of social workers, mental health nurses, therapists, clinical psychologists, mental health practitioners and child and adolescent psychiatrists.

Changes Health and Wellbeing 01782 411433  You can self-refer online. Groups promoting wellbeing, personal recovery and peer support.

The Dove Service 01782 683155 Counselling and support for adults, including bereavement and social groups, and children and young people affected by bereavement or life-changing illness. Self-referrals will incur a fee for counselling.

Savana 01782 433204/433205  FREE one-to-one counselling service for anyone who has experienced sexual violence (male and female), Independent Sexual Violence Advisor Service and Youth Support. Self-referrals can be made online.

Staffordshire and Stoke on Trent Talking Therapies  Can self-refer online or on Tel: 0300 303 0923. Multi-agency partnership (Midlands Partnership Foundation Trust, North Staffs Combined Healthcare Trust, Changes Health and Wellbeing, North Staffs Mind, Burton and District Mind and the Dove Service), offering free psychological treatments.