Urgent Help

North Staffs Mind is not a crisis service. If you don't feel you can keep yourself safe right now, seek immediate help by calling 999 and ask for an ambulance to take you to your nearest Accident and Emergency.

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For support, information and advice in a crisis


116 123
Free helpline offering 24-hour emotional support 7 days a week. Confidential, non-judgemental emotional support for people who are experiencing feelings of distress or despair, including those which could lead to suicide.


0800 1111
A free, private and confidential service where you can talk about anything. Whatever your worry, whenever you need help, we're here for you online, on the phone, anytime.

Mental Health Access Team

0300 123 0907 option 1
The single point of contact and access for all North Staffordshire Combined Healthcare NHS Trust services. The Access Team provides 24/7 cover for all mental health and learning disability services across Stoke-on-Trent and North Staffordshire.

Give us a Shout

Text – 85258
The UK's first free 24/7 text service for anyone in crisis anytime, anywhere. It's a place to go if you're struggling to cope and you need immediate help.

Staffordshire Mental Health Helpline

0808 800 2234
Text - 07860 022821
Online chat
A mental health helpline offering emotional support for people aged 18+ who are concerned about their mental health or that of someone they know.  Operates 365 days a year from 7pm to 2am weekdays and from 2pm to 2am weekends.

Women's Aid

0808 2000 247
Free phone 24-hour National Domestic Violence Helpline. Women's Aid is the national domestic violence charity that works to end violence against women and children.

NHS 111

Telephone: 111 
A 24-hour 7 days a week telephone helpline for all health enquiries.

Information Guides

How to cope with suicidal feelings