Quality and our staff

The people at North Staffs Mind are committed to achieving high quality in the provision of care and support for people with mental health needs.

By “quality” we mean striving for excellence in all we do including our therapeutic approaches, using only up-to-date, evidence based approaches, as well as our systems of work as a not-for-profit charitable sector organisation.

North Staffs Mind works within Mind Quality Mark, the Mind quality assurance system, to guide our working practices and provide assurance to people who commission our services on behalf of the public.

Our counselling staff are all qualified to at least Diploma level in Counselling and many staff have MA or MSc level qualifications, as well as a range of previous professional backgrounds. This applies to paid and unpaid staff.

Staff in other service areas such as Housing and Community Support have skills and experience appropriate to the posts they hold, and have various qualifications such as Certificate in Mental Health.